Impact of social media in security and crisis management: a review - Mines Paris Accéder directement au contenu
Article Dans Une Revue International Journal of Emergency Management Année : 2015

Impact of social media in security and crisis management: a review

Résumé

Social media and more generally online social networking technologies have emerged as powerful tools to exchange information among a large variety of players, including the public, authorities, companies and journalists. In this paper, we review the present and potential uses of social media and how to value information they contain to manage security and safety matters. We present some examples of their uses during emergencies and crises, how relevant information can be extracted to support fighting against cybercrime and how security forces and emergency managers may benefit from integrating social media into their organisations. Finally we propose an overview of technical limitations and possible misuses of social media.
Fichier non déposé

Dates et versions

hal-01187946 , version 1 (28-08-2015)

Identifiants

Citer

Jean-Luc Wybo, Francoise Fogelman Soulié, Gouttas Catherine, Eric Freyssinet, Patrick Lions. Impact of social media in security and crisis management: a review. International Journal of Emergency Management, 2015, 11 (2), pp.105-128. ⟨10.1504/IJEM.2015.071045⟩. ⟨hal-01187946⟩
221 Consultations
0 Téléchargements

Altmetric

Partager

Gmail Mastodon Facebook X LinkedIn More